Digital & Analytics Article
Recap from 2018 COR.SPARK Innovation Summit
On November 7th, Symcor held its 3rd Annual COR.SPARK Innovation Summit in the downtown core of Toronto. With a room full of banking executives, along with industry innovators and strategists – all with one question in mind: How do we reinvent trust in the digital banking landscape?
“The solution is not in opening more branches, but in revolutionizing the customer experience on the digital platform and redesigning the banking products using First Principles design thinking. Payment products must be replaced with payment experiences.”
Additional insights were provided by Neira Jones, globally acclaimed UK Real-Time payments expert and as well as Thomson Reuters UK Top 30 Social Influencers in Risk. Neira shared her lessons learned from the implementation of real-time payments in the UK.