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COR.CCX

Customer Communications & Experience

A suite of end-to-end customer communication solutions to accelerate the digital transformation journey.

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Canada’s largest customer communications manager

Clients trust us to help them build stronger relationships with their customers at scale,
through our industry leading customer communication management solutions.
Symcor’s reputation for excellence is built upon our ability to optimize and streamline customer communications.
We create engaging interactive customer experiences that ensure efficiency and improve effectiveness.
Get in touch

New! Policy Assist Central from Symcor

Policy Assist Central allows organizations to effortlessly communicate insurance policy changes to lenders.
Policy Assist Central EN

Customer Communication Solutions

Communicate insurance policy changes quickly and easily

  • Store and retrieve electronic documents with ease through convenient portal access
  • Mitigate risk to lenders through digital tracking of insured assets
  • Reduce manual processing, costs and carbon footprint
  • Improve ability to trace and audit policy changes




 

Learn More

Targeted and engaging customer communications that enable seamless customer experiences

  • Single platform for a unified customer experience across print and digital
  • Intelligence to create personalized communications 
  • Consistent messaging and branding across channels



    Get in touch

    Utilize our self-serve portal to create engaging customer communications quickly and easily

    • All features included in Create Central plus self-serve content creation and brand management
    • Decreased time to market 
    • Single platform for a unified customer experience across print and digital
    Learn More

    Securely store digital documents and data for easy access

    • Secure, Canadian based archives with customizable retention policies
    • Easy website integration
    • Cost efficiencies through vendor and platform consolidation
    • Canada-wide footprint ensures service uptime and recovery
    Learn More

    Create accessible communications to enable seamless and inclusive customer experiences

    • Accelerate time to market
    • Improve your customer experience 
    • Simplify business and procurement processes with a single vendor
    Learn More
    • Policy Assist Central

      Communicate insurance policy changes quickly and easily

      • Store and retrieve electronic documents with ease through convenient portal access
      • Mitigate risk to lenders through digital tracking of insured assets
      • Reduce manual processing, costs and carbon footprint
      • Improve ability to trace and audit policy changes




       

      Learn More
    • Create Central

      Targeted and engaging customer communications that enable seamless customer experiences

      • Single platform for a unified customer experience across print and digital
      • Intelligence to create personalized communications 
      • Consistent messaging and branding across channels



        Get in touch
      • Create Pro

        Utilize our self-serve portal to create engaging customer communications quickly and easily

        • All features included in Create Central plus self-serve content creation and brand management
        • Decreased time to market 
        • Single platform for a unified customer experience across print and digital
        Learn More
      • eVault Central

        Securely store digital documents and data for easy access

        • Secure, Canadian based archives with customizable retention policies
        • Easy website integration
        • Cost efficiencies through vendor and platform consolidation
        • Canada-wide footprint ensures service uptime and recovery
        Learn More
      • Accessibility Central

        Create accessible communications to enable seamless and inclusive customer experiences

        • Accelerate time to market
        • Improve your customer experience 
        • Simplify business and procurement processes with a single vendor
        Learn More

      Improve customer experience and deliver more effective solutions

      Leverage our end-to-end, award-winning, omni channel platform to manage the entire customer communications lifecycle and provide a personalized experience to meet your client’s needs.
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      Meet security, risk, compliance and accessibility standards

      We have a proven track record of delivering tailored communication solutions across a wide spectrum of verticals, all while managing large scale requirements and complex regulatory pressures. Regardless of your company size, we ensure a seamless onboarding process that accurately delivers a full suite of communication solutions based on your specific needs.
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      We have been transforming industries for 20 + years

      • 400 million +
        electronic documents loaded annually
      • 550 million
        pieces of mail delivered annually
      • 40%
        of communications printed in Canada
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      "The dialogue between our organization and Symcor had been very open and transparent. They know our business and provide their expertise in a timely and targeted manner."

      One of Canada’s leading financial institutions